Assistant Hotel Manager at Hotel Capitol

Hotel Capitol • Lagos • 0

Full Time BA/BSc/HND 6 years

Posted Oct 8, 2025

Hospitality / Hotel / Restaurant&nbsp

Job Description

Key Responsibilities

Oversee day-to-day hotel operations.
Manage and supervise departmental heads (front office, housekeeping, food & beverage, maintenance, etc.).
Motivate and guide staff to deliver quality service.
Ensure excellent customer service to guests.
Handle guest complaints and resolve issues promptly.
Maintain standards that enhance guest experience and loyalty.
Prepare budgets and monitor financial performance.
Control costs while maximizing revenue.
Set room rates, manage sales, and ensure profitability.
Recruit, train, and evaluate employees.
Create work schedules and assign duties.
Ensure compliance with staff policies and labor laws.
Ensure cleanliness, safety, and maintenance of the hotel.
Monitor food quality, housekeeping standards, and general facilities.
Implement standard operating procedures (SOPs).
Develop strategies to attract guests (corporate, leisure, events).
Build partnerships with travel agencies and organizations.
Ensure compliance with health, safety, and legal regulations.
Conduct regular audits and inspections.
Maintain proper licensing and certifications.
Forecast occupancy trends and plan accordingly.
Innovate services to keep the hotel competitive.
Drive long-term growth and brand reputation.

Qualifications

Interested candidates should possess relevant qualifications with at least 6 years experience.

Interested and qualified candidates should send their CV to:

[email protected]

using the Job Title as the subject of the email.

Submit your application before the deadline.